Processing Time
Items listed on our site are typically processed within 3 business days.
Custom-made orders, which requires a bit of extra time for creation and preparation, are typically processed within 14 business days. During peak seasons or holidays, processing times may be slightly longer.
Shipping Methods and Costs
We offer a variety of shipping options to meet your needs, including standard and expedited shipping.
Shipping costs are calculated based on your location and the weight of your order and will be displayed at checkout.
Free standard shipping is available for orders over $100 within the continental USA.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number.
You can track your order through the carrier’s website or by logging into your account on our website.
Shipping Restrictions
Certain items may have restrictions and cannot be shipped to specific countries or regions. We will notify you if there are any issues with your shipping address.
Lost or Damaged Packages
We are not responsible for packages lost or damaged in transit. However, we will do our best to assist you in resolving any issues.
If your package is lost or arrives damaged, please contact us at eagleandowlboutique@gmail.com with your order information and details of the issue.
Address Changes
If you need to change your shipping address after placing an order, please contact us as soon as possible at eagleandowlboutique@gmail.com.
We can update your shipping address if your order has not yet been processed.
Additional Information
For any other questions regarding shipping, please contact our customer service team at eagleandowlboutique@gmail.com.
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